Driving Customer Loyalty with Faster Payments, Choice of Payment Type



(FEB 24, 2021) In this case study, we explore how Rapid Auto Loans initially engaged KyckGlobal to make convenient cash disbursements to customers, and later added four additional payment types to unlock a raft of valuable benefits:

  • Allowing choice of payment type is now a major driver of customer loyalty
  • Reduced overhead – and improved safety during the COVID-19 pandemic – by decreasing reliance on foot traffic into physical stores
  • Improved customer satisfaction with real-time payment types for banked and underbanked customers

All of the payment types are available from a single point of reconciliation, settlement, and reporting.

Click here to read the full case study. (PDF)

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